We are there for you .
Monday - Friday : 7:30 - 18:00 clock
Tel .: +41 58 358 71 11
How can I find out about the processing status of my claim?
Information about the processing status of all claims and contracts can be found via your customer account.
Are there any technical requirements?
The following operation systems and browsers ensure an optimal resolution of the Portal.
What to do if I forgot my account credetials?
Please find a link in the login dialog "Forgot password". Follow this link and request a new password for your account.
Do I need special web skills to enter the customer portal?
No, no special web scills are neccessary.
What should I do to protect my personal data?